FAQ

Where do your puppies come from?

All of our puppies come from USDA licensed breeders. We provide everyone with their USDA license number, address and copies of every breeder’s latest inspection report available for you to view upon request.

What are your warranties and guarantees?

All of our puppies are guaranteed for 1 year for anything hereditary or congenital. If a licensed Veterinarian examines your pet and says it was inherited from their parents, we will stand behind that. As explained in your paperwork from New York State, you have the right to three (3) different things:

  1. You have the right to return the pet to the store for a full refund. OR
  2. You have the right to bring the pet back to the store and exchange him or her for a different pet. OR
  3. You have the right to keep the pet and the store is responsible to refund you the cost of the pet to put towards your vet bill to get the pet better.

Do your puppies come with a vet package?

There is a vet package offered to everyone who purchases a puppy. 1st visit to our vet is FREE, 1st parvo/distemper booster is FREE, $100 off spay or neuter, medications are covered for 5 years (see form for details).

Do your puppies come with papers?

All of our pure bred puppies do come with papers. Certain hybrid puppies come with papers as well.

What breeds do you recommend for people with allergies?

There are many small and large breed dogs that are good for people with allergies. For example: Poodle, Maltese, Bichon, Shihtzu, Yorkie, Havanese, Wheaten Terrier and anything mixed with those breeds.

Are the puppies microchipped?

By law all puppies have to be micro chipped. The micro chip will be activated at the time of your purchase. It is extremely important to keep up with the registration of your micro chip, if your puppy should become lost or stolen he or she will be recovered using that microchip.

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